The hotel offers amenities for your comfortable stay and unforgettable experiences
Sumptuous Breakfast!
“The breakfast buffet was impressive with a huge spread of Taiwanese dishes, though I would have loved a bit more variety over my stay.” view full review
Spacious and Comfortable
“My room was remarkably spacious, complete with a large desk and a big television, providing a perfect workspace and relaxation area.” view full review
Luxurious Soaking
“The bathroom was a highlight of my stay, featuring a generous soaking tub that made for a relaxing end to my busy days.” view full review
24-Hour Gym Access
“Access to the well-equipped 24-hour gym was a fantastic bonus that allowed me to maintain my fitness routine during my stay.” view full review
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
friendly staff
convenient location
room showing age
high room charges
7.8/10
Very good
Rooms
7.5
Location
8.3
Service
8.5
Dining
7.8
Guest reviews
7.8/10
based on 5 reviews
4/5
based on 1793 reviews
8.4
8.4/10 based on 756 reviews
#26 of 91 hotels in Zhongzheng District based on Tripadvisor
Tom
United Kingdom,
May
2024
8.4/10
The hotel is situated conveniently close to Taipei Main railway station and a subway stop, making it a perfect location for exploring the city. The rooms on the executive floor offer a peaceful environment ideal for a good night's sleep, although they might show some signs of age. The service at the front desk was exceptional, with a focus on warm human interactions that truly made it feel like a luxury stay.
Rooms
8.0
Taking water bottles and fruit back to our room was a convenient perk. The room, while showing its age slightly and lacking a desirable view from the bed, provided a dark and quiet ambiance ideal for rest.
Service
9.0
I have to particularly recognize the exceptional service at the front desk. The kindness and positive attitudes of the staff truly elevated the experience to a 5-star luxury level.
Location
8.0
The hotel's proximity to Taipei Main railway station and a subway stop made it very convenient for accessing sightseeing spots. While not directly connected to the metro station, the location was still advantageous for exploring the city.
Dining
9.0
The dining experience was top-notch with a wide-ranging menu that catered to various tastes.
Facilities
8.0
The facilities offered, from room service to tours/ticket assistance, were comprehensive and met the needs of guests effectively.
friendly staff
room showing age
Jason
United States,
March
2024
8.2/10
The hotel had a mixture of positives and negatives. While the rooms were spacious, well-appointed, and mostly clean, the noise from adjacent rooms, especially with active children, could be quite bothersome. The beds were comfortable, providing a good night's sleep despite the disturbances.
Rooms
7.0
The rooms were huge, well-appointed, and clean for the most part, although the noise from neighboring rooms, likely caused by children running around, was a recurring issue even at night. The beds were very comfortable and well-appointed, offering a good night's sleep.
Service
9.0
The staff were friendly, hospitable, and displayed exceptional professionalism and attention to detail. They went out of their way to provide assistance and make my stay as comfortable as possible.
Location
8.0
The location was great for my purposes, being near the high-speed train station and providing easy access to public transportation and good restaurants in downtown Taipei. It was quite packed with people but ideal for sightseeing and engaging in local activities.
Dining
8.0
The dining experience offered a wide variety of food choices, with the lobby restaurant having a great selection, including a noodle station. However, I found the lounge to be a preferred spot for dining over the main restaurant.
Facilities
9.0
The hotel facilities were top-notch, with convenient services like room service, laundry, and car hire available. The hotel offered a range of amenities to ensure a comfortable stay.
Jack
United States,
February
2024
7.6/10
I had a mixed experience at the hotel. The location was ideal for exploring Taipei and accessing public transportation, but the overall atmosphere felt a bit lacking. The room was surprisingly quiet and dark at night, although overlooking a busy street and the National Police Agency complex. The service was friendly, but there were inconsistencies in their assistance. The dining options were varied but not exceptional.
Rooms
8.0
I was pleasantly surprised that the room could get so dark and quiet at night despite the bustling street and National Police Agency complex view.
Service
7.0
The staff were friendly and tried to help with information, but there were inconsistencies due to unexpected changes in our plans.
Location
9.0
The hotel's location was excellent for sightseeing around Taipei and accessing public transportation, despite feeling less occupied.
Dining
7.0
The dining offered a wide range of choices, although the quality was not exceptional.
Facilities
7.0
The facilities were adequate for my stay.
Thomas
United States,
May
2023
7.8/10
I had a mixed experience at the hotel. The room was near the elevator which was convenient for me, but it wasn't quite the suite I was expecting. On the plus side, there was a treadmill in the room, which was a nice surprise, but overall it was smaller than I had booked.
Rooms
7.0
The room was situated very near the elevator, making it convenient. However, it wasn't as spacious as the suite I had reserved. The treadmill in the room was a unique touch.
Service
9.0
The staff went above and beyond to assist us. They even helped load our bags into the cab and ensured the driver knew our destination. The service at the Sheraton Grand Taipei exceeded my expectations.
Location
8.0
The hotel's location is very convenient, close to Taipei Main railway station and a subway stop. It can get a bit hectic with traffic, but it's quiet at night. It's also near the metro and has many facilities within walking distance.
Dining
7.0
While the breakfast buffet downstairs was decent, I preferred the offerings in the lounge over the restaurant. However, it was disappointing to find out there was no free Wi-Fi despite the high room charges.
Facilities
8.0
The dining experience was better in the lounge than the restaurant. However, the lack of complimentary Wi-Fi was a downside.